![]() ![]() Please do not delete your Freeletics account before the refund has been completed since it might delay the process. From the menu bar at the top of the iTunes window, choose Account, then choose View My Account. 37 points Didn't receive the refund money When I requested a refund for an app, iTunes replied that the money has been refunded already, but when I went back to my bank account, I see no refund money. Please be aware this may take up to a few days.ĭue to Data Privacy Laws, we will not be able to process your request if you write to us from a different email address. Please contact our Customer Support via this contact form, providing the email address linked to the Freeletics account your query is regarding and wait for confirmation of your refund being processed. Purchase on the websiteĬancelling your subscription does not initiate the refund process. Please also make sure to cancel the automatic renewal of your Coach subscription with Apple's App Store to prevent further charges in the future. Please be aware that all purchases made via Apple App Store are subject to Apple’s Terms and Conditions.įor all purchases made within the App Store, Apple acts as the distributor and your co-contractor and insists on handling refunds themselves.Ĭontact Apple's customer support directly to request a refund via this link. Please contact Apple's customer support to request a refund. ![]() In-App purchase through Apple's App Store In order to get in touch with the Google Play Store support regarding your issue, please click here. Getting a refund from Apple App Store/iTunes. Learn how to request a refund through the App. Please click below depending on where you purchased your Freeletics subscription:įor all purchases made within the Google Play Store, Google acts as the distributor and your co-contractor and therefore is responsible for handling anything in regards to payments or transactions. If you are eligible for a it, Apple will refund your payment within 30 days. Please contact Apple, Google, or the third party you purchased the subscription from to request a refund. The policy regarding refunds is that they will only be given within 3 days of purchase. Their website says that if purchased with an Apple product, it must be cancelled via iTunes. I bought a year subscription to eHarmony on my iPhone yesterday, didnt like it and wanted a refund. Note that the 14 day money back guarantee does not apply for subscription renewals. Cancelling eHarmony subscription and refund. When will I get the money back If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. ![]() Tap on your Apple ID at the top of the screen. You are only eligible for a refund within the first 14 days after your initial purchase. If you can't see Check Status of Claims, you don't have any pending refund requests. Open the Settings app on your iPhone or iPad and tap on your name. ![]()
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